SHIPPING POLICY

Domestic Shipping:

We process your order within 1-3 business days, during business hours Monday through Friday, excluding holidays. Delivery times are from the day your order has been picked up until they arrive to you. Shipping notifications will be sent to your email address with updates.

Shipping within Peninsular Malaysia is free for orders RM150 and over, East Malaysia is free for orders RM300 and over. 

International Shipping:

International shipping available upon request. Please note that we have no control over any customs or import duties that could be levied when the package reaches your destination, for which you will be liable for. 

Damages

Darlings is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Lost or returned packages

Darlings is not responsible for lost packages. If a package can't be delivered after it's been shipped and it is returned to Darlings, the customer is responsible for additional shipping charges to send the package back. 

*Depending on the weight and size of the order, additional delivery cost may apply. In this case, we will contact you for further arrangement.

*Some countries cannot be shipped to, from Malaysia at this present time.